Return/Exchange Request
I understand this return is subject to our
"Return Policy" in effect at the time I placed my order and as
such:
Return Policy
- This is a return request that must be
evaluated and approved and I must receive an RA number from you before
I can return the item.
- That an item cannot be returned after 30
days from the day I received it.
- That, unless the return is due to
shipping damage or your error, I will be responsible for paying the
delivery shipping cost and the return shipping cost.
- That I may be responsible for other
restocking charges as disclosed on the return policy.
- That all items have to be returned in
their original containers in the condition they were received (e.g.,
includes instructions, bagging, etc.).
- That items that have been bent,
scratched, drilled, broken or otherwise damaged or modified due to my
error cannot be accepted for return.
- That if I misrepresent the damaged items
in any way (e.g., purposely damaging an item to pawn it off as
shipping damage), I will void my return rights and be charged for all
shipping expenses.
- That if my item was damaged due to
shipping by UPS, or Fed Ex, you will file the claim.
- If my items were shipped via common
carrier, and I noticed damages after receipt of goods then I must make
the freight claim directly to the freight carrier.
Privacy Notice
This privacy notice discloses the privacy practices for
prolineaccessories.com.
This privacy notice applies solely to information collected by this web site. It will notify you of the following:
1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Secure Shopping!
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
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